Vinsider › Support
Vinsider support
A problem, a question, a suggestion? I'm here to help.
Write to me
hello@dappy.app
I usually reply within a few days.
So I can help you quickly, please include if possible:
- your Vinsider version (in the app's Settings: gear icon on the “Ma cave” screen);
- your iPhone model and iOS version;
- what you were doing when the problem appeared, with a screenshot if possible.
Requirements
iPhone with iOS 16.4 or later.
Frequently asked questions
How do I add a wine?
Tap the + button at the bottom of the screen. Only the name and colour are required; the rest can wait.
How do I record a bottle I drank?
Open the wine and tap “J'en ouvre une” (I'm opening one). The bottle leaves your stock and goes into the history, where you can note the occasion and what you thought.
How do I organise my bottles?
In the “Lieux” (Places) tab, create your own locations (“Italy case”, “Fridge”…). A location is always optional.
I changed iPhone, how do I get my cellar back?
For now, your cellar is stored only on your iPhone. Backup and sync between devices are planned.
How do I delete all my data?
In the app's Settings, tap “Effacer toute la cave” (erase the whole cellar). Deleting the app also removes all its data from your iPhone.
Useful links
Please drink responsibly.